[W]e were satisfied with their work.
Outsourced Software Engineering for Startup Firms
JetRockets delivered quality work during their time on the project. They definitely stand out over other outsourced development companies, especially with the direct involvement of their founder, who paid attention to every single detail and was available for solving any problems that came up.
- Please describe your company and your position there.
I'm a serial startup founder in the IT [Information Technology] industry and used to focus primarily on product/development issues in my companies. Relevant to JetRockets, there are two interconnected companies: MillionAgents.com, which provides crowdsourcing data collection solutions for the retail industry, and FORapp.ru, which provides SaaS [Software-as-a-Service] in the same area.
Opportunity / Challenge
- For what reason(s) did your company hire JetRockets?
After a year or so of in-house development, we realized that we needed to enrich our team with additional expertise.
- What were your goals for this project?
Our goals were to meet our deadlines on the way, to audit the tactical software engineering solutions we've made, and enhance bottlenecks.
- How did you select this vendor?
Usually skeptical about outsourcing, I was advised by my business partner to approach and try JetRockets since they did a brilliant job for the IT side of his recent company. I met them in person and decided to give them a trial project. I was quite surprised!
- Describe the project in detail.
JetRockets joined our team of 6 developers to deliver the road-mapped features and refactor the bottlenecks.
- What was the team composition?
We had two people from JetRockets working on our project full time, with Igor [Partner, JetRockets] overseeing the process and supporting complicated issues.
Results & Feedback
- Can you share any outcomes from the project that demonstrate progress or success?
Product development is not a project, but a process. During the timeframe in which they were involved, we were satisfied with their work.
- How effective was the workflow between your team and theirs?
The workflow was unusually good compared to my previous outsourcing experience. The team was online and Igor was ready to get involved in any issue regarding technical problems or communication.
- What did you find most impressive about this company?
We worked with them when they were a rather small boutique-like company, so we had enough of the founder's attention to control each aspect. I hope they can still sustain this commitment to clients' needs and to quality delivery today.
- Are there any areas for improvement?
I can't name any serious flaws in our cooperation.